Justin Coulston's experience purchasing from Rick Kruger at Don Ayres Honda - Don Ayres Acura in Fort Wayne, IN

Please tell us what you liked most about working with Rick

Rick is a very personable, funny sales guy. He has never been pushy and has always listened to our needs. This was the second vehicle I bought from Rick and he continued to be attentive to all the needs we had. Even though we had to wait for a couple days (waiting for a certification), he reached out every day with pictures of the vehicles giving me real-time updates as it went through the process. When it came to signing the paperwork, I had to have my 2-year-old twins with me and he was great with the boys. I will always recommend you talk with Rick first. If he doesn't have what you need, he'll find it for you and has done that with us twice.

Please tell us about your overall purchase experience and finance experience with Don Ayres Honda - Don Ayres Acura

Rick kept us up-to-date every step of the way helped us get in and out each time. Even when their was hiccups in the process he stayed on top of it the whole and didn't waste any of our time. On top of this, he explained every aspect of the vehicle to us ensuring we completely understood what the Pilot had to offer. For instance, we took a video of the storage space in the back of the Pilot so I could send it to my wife (as she couldn't be there) as it was a concern for hers.

Please tell us how Rick helped you with your 2020 Honda Pilot

Joe helped us out tremendously and was extremely patience with having our boys in the room. They're good boys but they're two and he really help ease our stress and worked with us. On top of that he was thorough, knowledgeable, and did not push too much on us that we didn't need. Everything we received was worth it at Don Ayres Honda Acura. We were out of the financing aspect in about 20 minutes all signed and haven't looked back.

Justin Coulston